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Crotch Codes Accessibility Statement

Updated on October 14, 2026

Crotch Codes wants everyone to be able to read this site, understand how the embroidery service works, and place an order without barriers. This statement explains the standard we work to, where the site stands today, what we know still needs work, and how to reach us if something gets in your way.

1. Our commitment

We aim for crotchcodes.com to conform to the Web Content Accessibility Guidelines (WCAG) version 2.2 at Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.2 AA is the level most laws and procurement standards reference, and it is the level we design and test against.

2. Conformance status

crotchcodes.com is partially conformant with WCAG 2.2 Level AA. “Partially conformant” means that some parts of the content do not yet fully meet the standard. The remaining gaps are all about color contrast and are listed in section 4; everything else we tested meets Level A and Level AA.

3. What we have done

  • Every page declares its language, has a descriptive title, a single level-one heading, a logical heading order, and landmark regions, with a skip link to the order form on the main page.
  • Every control works with a keyboard and shows a visible focus indicator, including the thread color swatches in the order form.
  • Form errors are announced to screen readers, tied to the field they describe, and focus moves to the first field that needs attention.
  • Pop-up dialogs (the drawing entry form and the policy viewer) keep keyboard focus inside while open, close with the Escape key, and return focus to where you were.
  • Meaningful images carry text alternatives and decorative ones are hidden from assistive technology.
  • Text scales with your browser settings, the layout reflows down to 320 pixels wide without horizontal scrolling, nothing flashes or auto-plays, and entry animations are disabled when your device asks for reduced motion.
  • Policies are published as readable web pages and can be opened in place from any form without leaving it.

4. Known limitations

Our October 2026 assessment found the following, which we have chosen to resolve together with our designer so that the fix fits the brand rather than patching it. Each is open and owned.

  • Color contrast of secondary text (success criterion 1.4.3). Small labels, captions and the “updated on” lines use a light taupe that measures about 2.2:1 against the page background instead of the required 4.5:1. Body text, buttons, links and error messages pass.
  • Light text on the blue sections (success criterion 1.4.3). Headings and text on the blue banner, the FAQ and the “Everyone will be asking” section measure about 2.6:1.
  • Form field borders (success criterion 1.4.11). The thin underline borders on inputs and the unselected swatch rings fall below the 3:1 ratio for interface components; the fields remain labelled and usable.
  • Hero lettering (success criterion 1.4.5). The phrase in the hero image is part of the photograph. The lettering is described in the image's text alternative; we plan to replace the image with live text once the original photo is available.

5. Third-party content

Checkout and payment are handled by Shopify on shop.havemore.space, and the drawing entry form is processed by Webflow. We select partners that publish their own accessibility commitments, but we do not control their code. If you have difficulty completing a purchase, email us and we will take your order another way.

6. Compatibility

The site is designed to work with current versions of Chrome, Safari, Firefox, and Edge on desktop and mobile, with screen readers such as VoiceOver, NVDA, and TalkBack, with keyboard-only navigation, and with browser zoom up to 400 percent. It relies on HTML, CSS, and JavaScript.

7. How we assess

We evaluate the site ourselves using automated checks (axe-core) on every page and in every dialog state, manual keyboard testing, contrast measurement of the design palette, and reflow checks at 320 pixels. An assessment on October 9 and 10, 2026 found eight issues; the structural and keyboard issues were fixed and re-tested, and the color items above are with our designer. We review the site again whenever a page or form changes and at least once a year.

8. Feedback and contact

If you find something on crotchcodes.com that is hard to use, or you need any of our content in another format, please tell us. Email compliance@crotchcodes.com with the page address and a short description of the problem. We aim to reply within five business days and to fix confirmed barriers in the next site update.

9. Formal complaints

If you are not satisfied with our response, you can ask for your concern to be escalated by replying to our email and saying so. We will review it again and tell you what we decide and why.

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